Refunds & Returns Policy

Thank you for shopping with Rita’s Fashion. We want you to be happy with your purchase. Please read our returns policy carefully before making a purchase.

In-Store Purchases

All in-store purchases are exchange only. We do not offer refunds for change of mind or unwanted items.

You may request an exchange within 7 days of the purchase date, provided you have a valid receipt.

To be eligible for an exchange, items must:

• Be unworn and unwashed
• Be in their original condition
• Have all original tags and labels attached
• Be returned with the original packaging, where applicable
• Include all accessories or additional items supplied with the purchase

Items that show signs of wear, use, washing, damage, or alteration may not be accepted for exchange.

Sale Items

All sale items are final sale and cannot be refunded or exchanged.

Sale items are clearly identified at the time of purchase. By purchasing a sale item, the customer acknowledges and accepts that the item is final sale.

Online Orders

For online purchases, if an item you have ordered is unavailable or cannot be fulfilled, we will provide a full refund for the unavailable item.

The refund will be processed to the same payment method used for the original purchase.

If you have any questions regarding an online order, item availability, or a refund, please contact us at ritasfashionsydney@gmail.com

Refund Processing

Where a refund is applicable to an online order because an item is unavailable, we will process the refund as soon as reasonably practicable.

Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Thank you for choosing Rita’s Fashion.